The basic concept of e-product is to generate sales. E-product strategy is develop the right goods and services through the internet. (Lei and Xu 2005) Examples of common e-products are e-coupon, online celluloid tickets and lottery tickets. (Encyclopaedia of Business and Finance)
To be effective in using e-product strategy, a company needs to have supportable foresighted term strategies, customisation than standardisation.(Lei and Xu 2005) Also good supply chain care (SCM) and innovative solutions to overcome limitations of the internet.
(Lei and Xu 2005)
A SCM is managing the process of transfer a product or service from supplier to customers. Groupon is the supplier of e-coupons. Groupon pass the problem of not having enough stocks by making their products in digital format. Groupon email the e-coupon to their customers within a day later payment is made. Groupon is successful by not having problems with stocks and fast delivery.
Groupon customised their products check to the needs of their corporate customers instead of standardising which type of discount to issue. Groupons long term strategy is to provide greathearted savings to their customers. Groupon captured customers hearts by giving large discounts and flexibility in customisation.
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