contradict is an inevitable part of our workday life as distinct values and points of view can create tension among peers. Conflict is defined as the disagreement among two or much individuals, groups, or organizations. This disagreement may be relatively apparent(prenominal) or very strong (Ventrice, 2000) . It may be temporary or exist for months or even years, and it may be work-related or personal.
In the Chinese society, traditional culture makes the people opinek to avoid conflicts habitually. Furthermore, most Chinese enterprises do not gain ground conflicts in the organization. Keeping peace is the only solution. As a result, it is easier to hide our irritation than to address the problem directly. It is easier to dismiss the anger in others with, Theyll get over it sooner or later. The Chinese people are used to avoid or trim the problem because they do not want to confidence trick up trouble (Chen, 2001).
However, when we, the Chinese people, hide our anger, we tend to relive preclude situations over and over in our heads, and see ourselves as victims (Wu, 2001). When we see ourselves as victims, we begin to look for ways to retaliate. She didnt cover for me when I was out sick. She had better hope she doesnt get sick business before a crucial deadline! Thus, when we ignore the small frustrations our coworkers ingest with us, those frustrations grow.
Hence, unspoken conflict destroys camaraderie, and cooperation, damages trust, and impairs work teams. It creates an uncomfortable work (Hart, 2000). Ironically, by avoiding confrontation, we create greater discord. As a manager, what you father to do is not to avoid conflict, but valid trouble conflict, make use of the different opinion of the conflict exhumation, stir up more creativities.
What Causes Workplace Conflict?
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